When looking for a support provider, consider the charges and guarantee as well as the available packages for the support. Most of the times customers try to know the important points about the matter so as they can deem to have.
Or even if you have purchased, the only striking part is the repairing or the servicing of it. Supposedly, as you are working on your PC at midnight and it halts, what will you do? Are you going to call any technician to tell you how to repair?